🔒 Data Protection Policy

8fbet's Privacy Policy

Your personal information is completely safe with us — 8fbet ensures the privacy of every member through SSL encryption and strict data protection practices.

01 Introduction & Scope

This Privacy Policy ("Policy") applies to the 8fbet platform and all its associated services. When you use the 8fbet website, create an account, or use any of our services, you automatically agree to the terms of this Policy.

We believe that the privacy of your personal information is a fundamental right. 8fbet commits that no information you provide will be transferred or sold to third parties without authorization.

This policy has been recently updated. If any major changes are made, we will notify you via your registered email.

02 What Information We Collect

8fbet collects only the information from you that is necessary to provide our services properly. The information collected can be divided into the following categories:

Personal Identification Information

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • National ID or passport number (for identity verification where applicable)
  • Current address

Financial Information

  • Mobile banking number (bKash, Nagad, Rocket, Upay)
  • Transaction history and amounts
  • Deposit and withdrawal records

Automatically Collected Information

  • IP address and device type
  • Browser and operating system information
  • Browsing activity on the website and session duration
  • Information obtained from cookies and similar tracking technologies

03 Purpose of Information Use

8fbet uses collected information only for specific and legitimate purposes. The main purposes are:

  • Creating, verifying, and managing accounts
  • Processing deposits, withdrawals, and other financial transactions
  • Correctly delivering bonuses, rewards, and promotional offers
  • Preventing fraud, money laundering, and illegal activities
  • Improving customer support services
  • Personalizing services according to your preferences and experience
  • Ensuring the security and stability of the platform
  • Monitoring usage patterns to promote responsible gaming

If we need to use your information for purposes beyond those stated, we will seek your consent before doing so.

04 Information Sharing with Third Parties

8fbet does not sell your personal information or share it with third parties without reason. However, limited sharing may be necessary in certain circumstances:

Service Partners

Only the necessary information is shared with selected partners providing payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and game software. These partners are bound by strict confidentiality agreements.

Legal Obligations

We may be required to disclose certain information in response to court orders, lawful requests from law enforcement agencies, or other legal requirements. In such cases, we will provide only the minimum information necessary.

Business Restructuring

In the event of a merger, acquisition, or business restructuring, your information may be transferred to the new entity; in such cases, protections equivalent to this policy will be maintained.

05 Cookies & Tracking Technologies

Cookies and similar technologies are used on the 8fbet website. Cookies are small text files stored in your browser.

Types of Cookies

  • Essential Cookies: Essential for ensuring the basic functionality of the website. These cannot be disabled.
  • Functionality Cookies: Used to remember your preferences and settings.
  • Analytical Cookies: Analyze website usage to help improve the quality of our services.
  • Security Cookies: Used to prevent fraud and unauthorized access.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the website.

06 Data Security Measures

8fbet takes the highest standard of technical and organizational measures to protect your information. Our security framework includes:

  • 256-bit SSL/TLS encryption — all data transmissions are secured
  • Encryption methods applied to the storage of sensitive information
  • Regular security audits and vulnerability testing
  • Firewalls and intrusion detection systems to prevent unauthorized access
  • Access to data restricted to authorized personnel only
  • Regular data backups and recovery plans
Please keep in mind that no complete security guarantee exists on the internet. Keep your account password private and always log out after using an unfamiliar device.

07 Data Retention Period

8fbet retains your information only for as long as it is needed. The general policy is:

  • Active account data: for the entire duration the account remains active
  • Financial transaction records: for the period required to meet statutory requirements
  • After account closure: for the appropriate period required to meet legal and regulatory obligations

Once the retention period ends, information will be securely deleted or anonymized.

08 Your Rights

You have the following rights regarding your personal information:

Right of Access

You can find out at any time what information 8fbet holds about you and request a copy of that information.

Right to Rectification

If the information held about you is inaccurate or incomplete, you can request that it be corrected.

Right to Erasure

In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in the case of direct marketing.

Right to Data Portability

You have the right to receive the information you have provided in a structured, machine-readable format.

To exercise these rights, email us at [email protected]. We will respond to your request as quickly as possible.

09 Protection of Minors' Information

8fbet strictly does not provide services to anyone under the age of 21. We do not knowingly collect or process personal information from any minor.

If we become aware that a minor has created an account or provided information, we will immediately close that account and delete the associated information. If a parent or guardian believes their child has registered on 8fbet, please contact us at [email protected].

10 Policy Changes & Updates

8fbet reserves the right to amend this Privacy Policy as needed. If any significant changes are made to the policy, we will:

  • Clearly announce it on the website
  • Send a notification to your registered email address
  • Note the date of the change on this page

If you continue using the platform after any changes, you will be considered to have agreed to the updated policy. We therefore recommend checking this page regularly.

11 Responsible Gaming & Privacy

8fbet takes responsible gaming seriously. We may use information about your gaming activity to identify unusual patterns and provide assistance when needed. This is not against you — it is for your benefit.

For more details on responsible gaming, please visit our Responsible Gaming page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch with us. The 8fbet support team is available for you 24 hours a day, 7 days a week.

Live Chat
24/7 instant support available

Support available in both Bengali and English.